Legal · Privacy

Privacy Policy

This policy explains how LABELA processes personal data in the Labela apps for Android and iOS.

Last updated: October 2026

1. Information We Collect

We collect information you provide, including your name, email address, profile and persona details, messages, conversation history, remembered information, mood check-ins, quiz answers, and other content you submit.

Depending on the features you use and the permissions you grant, we may also process voice recordings, live-session audio, camera video, images, screenshots, and imported conversation logs. We collect usage and technical information, such as session activity and feature interactions, to operate and improve LABELA.

2. How We Use Your Information

We use your information to operate LABELA, generate AI responses and insights, personalize your experience, maintain conversation context, provide voice and video features, troubleshoot issues, and protect the service.

3. AI Processing and Third-Party Sharing

LABELA processes your content through its servers and shares relevant information with third-party AI service providers to deliver AI-powered features.

Depending on the feature, shared information may include messages, relevant conversation history, remembered information, profile and persona details, mood check-ins, quiz answers, audio, voice recordings, video, images, screenshots, and imported conversation logs.

Our AI service providers include Google (Gemini), OpenAI, Anthropic, and TypeSafe/JEV, where applicable to the feature used. These providers process information on LABELA’s behalf to provide the requested functionality.

We do not sell your personal information. We do not authorize external AI model training on your conversation content unless you provide applicable explicit consent and the relevant use is supported by our provider arrangements.

Before sharing personal content with third-party AI providers, LABELA asks for your permission through an in-app consent screen.

If you decline, LABELA will not share your personal content with those providers, including through background processing. Some AI features may be unavailable without this permission.

You can review or change your preference in Settings → Privacy & Data. You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

5. Data Protection and Retention

We use appropriate technical and organizational safeguards to protect your information, including encryption and access restrictions where implemented. We retain personal information only as long as necessary for the purposes described in this policy or as required by applicable law.

Third-party providers may process information under their applicable contractual terms and data-retention arrangements.

6. Contact Us

For privacy questions or requests, contact info@labela-ai.com.

Related: Terms of Service · Account Deletion.